Choosing a new counsellor is a significant step, whether you’re new to therapy or seeking a fresh perspective. It can feel daunting with so much information and advice out there.
From understanding qualifications to assessing compatibility, this guide will walk you through every aspect of finding the right support.
With years of experience as a counsellor, I’ve helped many clients navigate this journey. My aim is to provide you with clarity and confidence as you take this important step towards improving your mental well-being.
1. Are They Qualified? Why Credentials Matter
One of the most critical factors when choosing a counsellor is ensuring they are properly qualified. A counsellor’s qualifications reflect their training and preparedness to provide professional support.
In the UK, the minimum standard for practising counsellors is typically a Level 4 Diploma in Therapeutic Counselling or a degree in counselling. Reputable counsellors are transparent about their credentials.
For example, I earned my Level 4 Diploma from the Counselling & Psychotherapy Central Awarding Body (CPCAB), a trusted name in UK counselling education.
Why This Matters:
A well-trained counsellor has a deep understanding of psychological theories, techniques, and ethics. Without the right qualifications, they may not know how to support you effectively or safely.
Questions to Ask:
Are you registered with any professional organisations?
What are your qualifications, and where did you train?
Transparency is a hallmark of professionalism and ethical practice. If a counsellor hesitates to share this information, it’s advisable to explore other options.
2. Experience Counts: How Many Client Hours Do They Have?
Beyond formal qualifications, practical experience is invaluable in a counsellor’s development. In the UK, trainee counsellors complete at least 100 hours of client work under supervision.
These hours allow them to apply their knowledge in real-world settings and develop essential skills.
When assessing a counsellor’s experience, consider both the quantity and relevance of their client hours.
For instance, during my training, I worked with clients from diverse backgrounds over two years, gaining insight into various challenges and needs.
Why This Matters:
Experienced counsellors are often better equipped to adapt to different personalities and situations. If your concerns are specific—such as trauma or relationship issues—ask whether they’ve worked with clients in similar circumstances.
Tip: Don’t hesitate to ask about their specialisms or the types of clients they’ve supported.
3. Ethical Standards: Are They a Member of a Professional Association?
Membership in a professional body, such as the British Association for Counselling and Psychotherapy (BACP) or the UK Council for Psychotherapy (UKCP), is a sign of a counsellor’s commitment to ethical and professional practice.
These organisations set strict guidelines for confidentiality, boundaries, and client welfare.
As a BACP member, I follow its ethical framework, ensuring that my clients receive high-quality care. Membership also requires regular professional development, which keeps me updated on the latest practices.
Questions to Ask:
What ethical guidelines do you follow?
Are you a member of any professional organisations?
4. Do They Attend Supervision?
Supervision is a non-negotiable part of a counsellor’s professional practice. It involves regular meetings with a qualified supervisor to discuss cases, reflect on challenges, and ensure they are providing the best possible support to their clients.
Every counsellor, whether in private practice or an organisation, is required to engage in supervision. This process helps maintain high standards of care and provides a safety net for clients.
Tip: Ask your counsellor if they attend supervision and how often. This can give you confidence that they are accountable and reflective about their work.
5. Do You Feel Under Pressure to Decide?
Choosing a new counsellor is a deeply personal decision, and it’s essential to take your time. No reputable counsellor will rush or pressure you into committing after just one session.
Use your initial meetings to assess their style and approach. Take notes, ask questions, and reflect on how you feel after each session. If something feels off, it’s okay to explore other options.
Practical Advice:
Trust your instincts—this is your journey, and the choice should feel right to you.
Write down your impressions after each session.
Compare multiple counsellors before making a decision.
6. What’s Their Therapeutic Approach?
Counsellors use a variety of approaches to support their clients. Some focus on exploring emotions, while others help you change unhelpful behaviours or patterns of thought.
Understanding their approach can help you decide if it aligns with your preferences and goals.
Common Counselling Approaches in the UK:
- Person-Centred Therapy: Encourages self-exploration in a supportive, non-judgmental environment.
- Cognitive Behavioural Therapy (CBT): Focuses on identifying and changing unhelpful thought patterns.
- Psychodynamic Therapy: Explores how past experiences influence current behaviour.
- Solution-Focused Therapy: Emphasises finding practical solutions to immediate challenges.
As an integrative counsellor, I combine elements of these approaches to tailor sessions to each client’s needs. For example, I might use CBT techniques for someone experiencing anxiety and a person-centred approach for clients exploring self-esteem issues.
Why This Matters:
Counselling isn’t a one-size-fits-all process. Choosing a counsellor whose approach resonates with you can make your sessions more effective and comfortable.
7. Do They Work Within Their Competency?
Counsellors often specialise in specific areas, such as trauma, grief, or addiction. It’s important to choose someone with the right training and experience for your particular needs.
For example, a counsellor working with trauma survivors may have additional qualifications in EMDR (Eye Movement Desensitisation and Reprocessing).
Similarly, someone specialising in eating disorders might have completed advanced training in that area.
Tip: During your initial consultation, ask whether they have experience with your specific concern. A good counsellor will be honest about their competency and refer you elsewhere if necessary.
8. Trust Your Gut Instincts
Sometimes, the best indicator of a good match is your intuition. Your initial meeting with a counsellor is an opportunity to gauge their personality, communication style, and approachability.
Pay attention to how they make you feel. Are they welcoming and attentive? Do they answer your questions thoroughly? Do you feel comfortable opening up to them?
Why This Matters:
The therapeutic relationship is one of the most important factors in successful counselling. Feeling comfortable and supported is key to making progress.
9. Look for Reviews or Recommendations
Word of mouth is a powerful tool when choosing a new counsellor. If someone you trust recommends a counsellor, ask about their experience. Did they feel supported? Was the counsellor professional and effective?
Many counsellors also have testimonials or reviews online. Look for consistent themes in the feedback, such as empathy, professionalism, and effectiveness.
Tip: Be cautious of overly generic reviews. Focus on those that provide specific insights into the counsellor’s approach and impact.
10. Practical Considerations
Finally, consider the practical aspects of working with a counsellor. These include:
- Location: Is the counsellor nearby, or do they offer online sessions?
- Cost: Are their fees within your budget? Do they offer reduced rates for students or low-income clients?
- Availability: Do their working hours suit your schedule?
Practical Tips:
Ask about cancellation policies to avoid surprises later.
Write down your non-negotiables, such as session times or costs, before starting your search.
11. The Role of Diversity and Inclusion
It’s also important to consider whether a counsellor’s background and perspective align with your needs. Some clients feel more comfortable working with a counsellor who shares their cultural or lived experiences.
Others may prefer someone with specific training in LGBTQ+ issues or neurodiversity.
Many counsellors highlight their specialisms or experiences on their professional profiles. If this is important to you, don’t hesitate to ask about it during your consultation.
12. Preparing for Your First Session
Once you’ve chosen a counsellor, preparing for your first session can help you make the most of the experience. Consider writing down:
- Your reasons for seeking counselling.
- Specific goals you’d like to achieve.
- Any questions or concerns about the process.
Tip: Remember that it’s okay to feel nervous or uncertain. A good counsellor will guide you through the process at your own pace.
Final Thoughts
Choosing a new counsellor is a personal and empowering journey. By considering qualifications, experience, ethical standards, and compatibility, you can find someone who truly meets your needs.
Take your time, trust your instincts, and don’t be afraid to ask questions.
With the right support, counselling can be a transformative experience, helping you gain clarity, resilience, and confidence in your life.
Start your search today, and use this guide as a roadmap to finding the right counsellor for you.
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Our low-cost counselling service gives you access to private therapy for only £29. Just follow these two simple steps to access our affordable counselling service.
Step 1: Go to the self referral contact form below.
Step 2: Complete the form to book and secure an initial free consultation.
It’s as simple as that. One of our team will contact you within 24 hours to discuss your needs.